Review management follows these simple steps.

  1. Delight your clients and your caregivers
  2. Audit your review site listings and local search profiles
  3. Optimize your review site listings and local search profiles
  4. Ask for feedback from your clients (or share your review profile with them)
  5. Happy clients write positive reviews
  6. Unhappy clients share private feedback
  7. Promote customer reviews (to prospects and their families) to attract more reviews, leads, customers, caregivers and sales!